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Make up the difference

2 reviews

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Dragonhawk product warranty service terms

Dragonhawk Tattoo Supply offers one-year warranty for all tattoo machines.

1. Regarding warranty information
Thanks very much for purchasing and supporting Dragonhawk products. Please contact our customer service service@dragonhawktattoos.com directly when there is a problem with the product you received. We provide one-year warranty service for machines and power supplies. The customer team will verify your situation by email. Please provide the order number, product pictures, video when submitting the warranty verification email. These Info can speed up the verification. The audit result will be sent to you by email.

2. Regarding the warranty requirements

For products that are non-artificial damaged, Dragonhawk will provide effective warranty services. We do not provide warranty service in the following situations: 
⑴. The product was seriously damaged due to falling to the ground. 
⑵. The product was soaked in liquid. 
⑶. The product was disassembled and modified privately


3. Regarding exceeding service time situation

Please don’t worry, if the Dragonhawk product you purchased is damaged after one-year. The Dragonhawk service team will provide paid maintenance product services. Please contact the service team via email service@dragonhawktattoos.com. And please provide the order number and product pictures in the meantime. The service team will notify you of the maintenance cost and logistics cost by email.

Hope to be noticed:

1. If the machine breaks within 30 days of receiving the order and is still not repaired after contacting customer service, we will send you a new machine for free.
2. If the machine breaks within the warranty period, we will provide free maintenance. The problem of machines can’t be solved through remote support; you can ship the machine to our maintenance address for free maintenance. Meanwhile, the buyer will pay the shipping fee for sending it back.

Customer Reviews
5.0 Based on 2 Reviews
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Filter Reviews:
KS
12/11/2023
Katrina S.
Canada Canada

Wireless tattoo kit

I love how light it is and no major vibrating it's easier to use them a old school gun I can't wait to try it out more only did a small tattoo to start on my friends finger and it worked so fast and so nice and smooth it was a complete change from what I was use to and will never go back and will always be into these wireless tattoo pen guns cause omg the comparison is black and white the difference in the affect to your hands like my wrist doesn't feel sorry after using it at all it's fricken awesome just ordered some more needle cartridges and color inks to help get some more pieces done so excited to do more tattoos for Christmas

JM
08/27/2022
Jimmy M.
Australia Australia

Thank you very much, I'm extremely happy with the product it is of the highest quality.

08/31/2022

Dragonhawktattoos

Thanks for your like and support on Dragonhawktattoos.