Tattoo with confidence and trace your creative vision with a firm grip using the Mast With the sleek, super-lightweight pen tattoo machine, you can count on the precision and accuracy of a pen-style machine as well as unmatched versatility Employing a specially designed mechanism, the Mast pen operates by returning to its initial position by its motor, rather than by the spring. Using this special mechanism, the Mast pen tattoo machine is as effective as a hard-hitting coil when it comes to line work Combined with the lightweight body and super low center of gravity, you’ll be sure to have a firm grasp on your machine, inspiring focus, steadiness, and precision Designed for comfortable, clean, and efficient tattooing
Dragonhawk product warranty service terms
Dragonhawk Tattoo Supply offers one-year warranty for all tattoo machines.
1. Regarding warranty information Thanks very much for purchasing and supporting Dragonhawk products. Please contact our customer service email@example.com directly when there is a problem with the product you received. We provide one-year warranty service for machines and power supplies. The customer team will verify your situation by email. Please provide the order number, product pictures, video when submitting the warranty verification email. These Info can speed up the verification. The audit result will be sent to you by email.
2. Regarding the warranty requirements
For products that are non-artificial damaged, Dragonhawk will provide effective warranty services. We do not provide warranty service in the following situations: 1. The product was seriously damaged due to falling to the ground. 2. The product was soaked in liquid. 3. The product was disassembled and modified privately
3. Regarding exceeding service time situation
Please don’t worry, if the Dragonhawk product you purchased is damaged after one-year. The Dragonhawk service team will provide paid maintenance product services. Please contact the service team via email firstname.lastname@example.org. And please provide the order number and product pictures in the meantime. The service team will notify you of the maintenance cost and logistics cost by email.
Hope to be noticed: Within one year, if something wrong (like quality problems) happens to your tattoo machine, which can't be solved through the remote support, you can ship the machine to our maintenance address for free maintenance. Meanwhile, the shipping fee for sending back shall be paid by the buyer.
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